Effective September 1, 2016

Bottom line: we value and respect your privacy.

When you visit our website, order products, or interact with us in any other way you should understand and expect reasonable and responsible use of your information.

Use of Cookies
When you visit Pets Are Lucky, we give you cookies. Not the kind served with milk, but a tiny encrypted text file that allows us to remember you and enhance usability of the site. Our cookies are completely harmless and do not personally identify you or track you outside of this website. You may disable them, but your experience will be greatly diminished. If you’re interested in learning more, visit www.allaboutcookies.org.

Your Information is Safe
When you sign up for our mailing list or purchase anything from Pets Are Lucky, you can be assured all your data is protected with the highest level of security on state of the art web servers. In addition we promise that we won’t sell or rent your information to third parties.

We use the industry standard Secure Socket Layer (SSL) for all credit card transactions, so your name, address, phone, and email are always encrypted.

What We We Do With Your Information
Pets Are Lucky needs certain information (i.e. your name, address, and phone number) to send you your stuff. By purchasing items from our website, you agree to let us contact you for fulfillment purposes. Those that sign up for our optional mailing list agree to receive periodic notices from us about new products or specials. If you sign up for a contest or promotion, we may contact you with the results as well as sign you up for the mailing list or ask you to complete a survey about your experience.

We may use third party vendors to complete your order (such as credit card processing) to ensure a safe and enjoyable experience; however, these vendors do not retain, share, store, or use your personal data beyond order fulfillment.

Pets Are Lucky does not market this website or any of our products to children under 13 years of age. While we do sell items for babies, toddlers, and youth, these are meant to be purchased for them by adults.

If we decide to sell Pets Are Lucky, we reserve the right to give your personal data to the new owners.

Opting Out
You can always opt out of any future communications by clicking the unsubscribe button on the email you received. You may also request a review of the data we have on file to correct, complete, or delete it by contacting us.

Copyright Notice
The entire website Pets Are Lucky is copyrighted material. You may not copy, modify, or reuse without express permission of the owners. All rights reserved.

We’d love to meet you and your pets and hear all of your stories. Please be advised that if you send us or post photos, videos, or text on our website or social media pages, we reserve the right to re-use them for promotional purposes only. If you submit an idea for Pets Are Lucky merchandise, you give us the right to use or interpret your idea in any manner we choose without monetary compensation.

California Privacy Rights
Pets Are Lucky complies with California’s Online Privacy Protection Act of 2003 by offering a visible link to this privacy policy on our homepage, as well as outlining how we store, use, and share your information.

Errors and Omissions
Pets Are Lucky strives to have the most accurate, up to date information on this website and in our privacy policy, but we reserve the right to make any changes without notice, even after an order has been submitted.

For more information, please contact us by clicking on the orange question tab / email button on the left side of screen (lower right on mobile devices).